Should you have any question or comment, you may contact us via chat, email at firstname.lastname@example.org, SMS at 0917 5122018 (for Globe and Touch Mobile subscribers) or 0922 8122018 (for Sun, Smart and Talk 'N Text subscribers), or by filling out the Contact form below.
Chat, text and calls are best for quick inquiries on availability, assistance on how to order, shipment status of your package, etc. Our customer service representatives, who handle the chat and mobile phones, will reply to you during office hours from 8:30 am to 5:30 pm (GMT +800) Monday to Saturday, except holidays.
For inquiries about the products that require knowledge, expertise, research and time to answer, please email us or use the Contact form below. Please refrain from asking our staff about them via chat or text as they may not be able to address your concerns. We will reply via email as soon as possible in 1-2 working days.
Please make sure to provide a correct working email address so you can receive a reply. Also, check your spam folder. Some email providers would flag our email as spam. If you still did not receive a reply from us, please feel free to text or call us to check if we received your email. Thank you.
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