Nitecore Warranty

As an authorized dealer of Nitecore, we offer up to five (5) years warranty (parts and labor) for all Nitecore products purchased from us. Within the warranty period, we will repair, replace or send the defective item back to Nitecore China for repair.

Below are the warranty periods for different Nitecore products:

The warranty is applicable only to products and accessories listed above.

Nitecore offers limited lifetime warranty which covers labor costs and maintenance except on accessories or replacement parts. Upon the expiration of the warranty period, we will send the items back to Nitecore China for proper action. For warranty claims 1 year or less from date of purchase, the customer will shoulder the local shipping cost. For warranty claims more than a year from date of purchase, the customer will shoulder the local and international (P150-P250) shipping costs.

If the item is still under the warranty period, Nitecore reserves the right to replace defective products with an upgraded model or similar item if replacement is not possible either when the products are discontinued or cannot be repaired for some reasons.

Nitecore’s warranty is null and void on any of the following instances:

1. Unauthorized third party repair and modification

2. Failure or damage caused by excessive dropping, unauthorized modification or reconstruction.

3. Failure or damage caused by improper use, storage or maintenance

4. Damage caused by battery leakage.

For warranty claim, please email us the following information to sales@tacticalasia.com:

• Product Model

• Order Date

• Order Number

• Problem Description

• Product Serial Number

For Nitecore products not purchased from us or any of our authorized sub-dealers, we can assist in claiming warranty from Nitecore China.  We will impose a service charge of 25% of the item’s selling price or P500, whichever is higher. All shipping and other costs are for the account of the claimant.