As an authorized dealer of Nitecore, we offer up to five (5) years warranty (parts and labor) for all Nitecore products purchased from us. Within the warranty period, we will repair, replace or send the defective item back to Nitecore China for repair.
Below are the warranty periods for different Nitecore products:
Product Category | Period covered under warranty |
Lighting products (without built-in battery) |
60 months |
Lighting products with built-in battery | 24 months |
NPS Series, NB Series | 18 months |
Chargers, NL batteries | 12 months |
IMR/NI/INR batteries | 3 months |
Textiles | 24 months |
The warranty is applicable only to products and accessories listed above.
Nitecore offers limited lifetime warranty which covers labor costs and maintenance except on accessories or replacement parts. Upon the expiration of the warranty period, we will send the items back to Nitecore China for proper action. For warranty claims 1 year or less from date of purchase, the customer will shoulder the local shipping cost. For warranty claims more than a year from date of purchase, the customer will shoulder the local and international (P150-P250) shipping costs.
If the item is still under the warranty period, Nitecore reserves the right to replace defective products with an upgraded model or similar item if replacement is not possible either when the products are discontinued or cannot be repaired for some reasons.
Nitecore’s warranty is null and void on any of the following instances:
For warranty claim, please email us the following information to sales@tacticalasia.com: